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GOT A QUESTION?

We will be happy to assist you.
Just drop us an email at [email protected]

FTP Access

To request for your FTP access, please send an email to [email protected], and we will send you your login credentials.

If you have any doubts, or need further information, please contact

What is Stockerwill editorial license?

An image labeled for “Editorial Use Only” on Stockerwill is an image that cannot be used to advertise or promote a product or service. The people, objects or places in editorial images are not released. An editorial image can be used to illustrate newsworthy and current events. It can also be used to illustrate subjects of human interest, including: the arts, business, culture, health and fitness, lifestyle, social events, technology and travel.

What can I do If I received a payment email, but no payment?

If you received a notification of payment, and the payment is in your Payment History, but you did not receive the money, it is most likely that the transfer of funds was unsuccessful due to an issue with your electronic payment account.

First, we advise you to review the payment information in the Account Settings of your Stockerwill contributor and making sure that all payment information is correct. If there are errors, make any necessary changes and wait for the next payment cycle for your missed payment to be automatically reissued.

If the payment information is correct and you use Payoneer, Paypal or Skrill, please contact the appropriate provider’s support desk to make sure there are no issues receiving the money to your account with them. These services may have restrictions on payments to residents of certain countries. In addition, update your mailing address if it is not correct and you are expecting to receive a check payment. If you believe your payment settings to be correct, but you are not receiving your payment, please contact contributor care for additional assistance.

We will automatically reissue any unsuccessful payments in the next payment cycle. These missed payments are processed separately, although they are also delivered between the 7th and 15th of the month. If you do not receive your issued payment by the 15th of the month, but you update any incorrect information in your account settings and/or rectify any issues with your electronic payment account such as Payoneer or Paypal, before the end of that same month, there is no need for you to contact us – your failed payment will be reissued automatically the following month!

Once payments are generated, they cannot be returned back to your Stockerwill balance and they must be reissued. These payments will, however, be recorded in your Payment History, regardless of whether you received them successfully or not the first time.

How do I get paid for my work?

The payment cycle for Stockerwill contributors is set up on a monthly basis. Payments are calculated at the end of every month for contributors who meet their minimum payout amount and are eligible to receive payment. Payments are sent according to the settings indicated in the contributor account at the time that the payment was calculated.

Payment Cycle

  1. Payment Period
  • At Midnight (12:00 AM EST) New York Time on the 1st day of the month the payment period ends and a new cycle begins.
  • Shortly after the payment period ends we start calculating payments.

2. Payment Calculation

  • Payments are calculated only for those contributors who are eligible to receive a payment and whose earnings reached the minimum payout amount set in the account. (Minimum threshold of $30 as stated on the Site).
  • If both requirements are met, we reset your ‘Unpaid Earnings’ to zero and start the process of calculating and issuing a payment. The process of calculating payments usually takes a few days.
  • Once payment calculation is complete we will send you an email notifying you of the payment you are going to receive.
  1. Payment Processing
  • ​Payments to Payoneer or Paypal are usually sent between the 7th and 15th day of the month, unless the 7th falls on a weekend.
  1. Payment Status
  • Once the payment has been processed and sent out electronically, it will be reflected in your My Commission.

Do I need to request my payment?

No, it is not necessary for you to contact us to request your payment. Contributor payouts are automatically calculated at the end of each pay period and delivered according to the payment method in your account settings. Our system will determine if you have met the requirements to receive payment.

What are my options for receiving payments?

Stockerwill currently offers the following payment methods:

How do I set my minimum payout and payout method?

You can set your minimum payout amount and select your payment method in the ‘Payout Information’ section of your account settings

Please note that if you change your payment settings after a payment has already been calculated, your new settings will take effect the following month. This means that the payment in progress will be delivered according to the previous settings.

What if I don’t meet my minimum payout amount in a single month?

If you did not reach your minimum, then all your earnings will transfer to the next month. This will repeat every month until you have accumulated enough to receive your payment.

Stockerwill Releases: Model Ethnicity Guide

With the Stockerwill Model Release form, contributors have the option to indicate the ethnicity of each model. Some of our clients require model ethnicity information for legal reasons, so we encourage you to provide it where possible.

Please refer to the following guidelines when filling in the Model Ethnicity section of the release form.

  • African
  • African American – Individuals from the USA with African ancestry
  • Black – Individuals of African ancestry. (Includes African & African-American)
  • Brazilian
  • Chinese
  • Caucasian – Individuals who are white
  • East Asian
  • Hispanic / Latin – Spanish-speaking individuals from Latin America
  • Japanese
  • Middle Eastern – Individuals from Iran, Turkey, and Egypt, as well as the Arabian Peninsula and Fertile Crescent regions.
  • Native American – Individuals indigenous to the Americas
  • Pacific Islander – Individuals from Oceania (a group of islands located in the Pacific)
  • South Asian
  • Southeast Asian

Why was my content rejected for Editorial Caption?

If your content was rejected with “Caption is not accurately describing the subject matter or is missing required information such as the shoot date, location, or relevant description. Captions must be in English and cannot contain special characters, spelling/grammar errors, or repeat words/phrases in excess,” then it is most likely that your title has one of the following:

 

Missing Required Caption Information

Editorial Captions that do not contain the following information will be rejected:

  • City and state or city and country where the content was taken
  • Exact or approximate date when the content was created
  • A factual sentence that describes what is in the content

Caption contains Inaccurate or Irrelevant Information

  • If an editorial caption does not accurately and truthfully describe the contents of an image or clip or if irrelevant information is included in a caption, it will be rejected. For example, calling the Empire State Building the Chrysler Building or including information like “image taken while on vacation in Italy.”

Conflicting Dates

  • Editorial captions must not contain conflicting dates in the dateline and factual sentence. For example: LIVERPOOL, ENGLAND – DECEMBER 8, 2015: Crowds gather in front of the Cavern Club in Liverpool to celebrate John Lennon’s birthday, 9 November 2015.

Special Characters

  • Special characters such as å, ø are not allowed

 

Editorial Caption Requirements

An editorial caption must state when and where a photograph or clip was taken and provide an accurate and factual description of what is depicted in the content. Since editorial content is used for news, commentary or opinion in newspaper or magazine articles, blog or website posts, or non-commercial multimedia presentations, it is imperative for a caption to be both accurate and factual in order for it to be accepted.

Editorial Captions must contain the following information:

  • City, state/country where the content was taken. For example: Liverpool, England or New York, NY
  • Month, day, and year, the content was taken. If the exact date is not known you can indicate the approximate time  with “CIRCA month and year” or “CIRCA year” when the image was taken. For example: DECEMBER 8, 1980, CIRCA DECEMBER 1980, or CIRCA 1980 are all acceptable
  • A factual sentence that describes the photograph or clip

We recommend

The following format should be used when creating a caption:

  • CITY, STATE/COUNTRY – MONTH DAY, YEAR: Factual description of the content, including who and what the content portrays.

When creating a caption, ask the following questions:

  • Where and when was this image or clip taken?
  • Who is in the image or clip?
  • What is happening in the image or clip?
  • How or why did this event occur?
  • Include names when necessary
  • Describe actions in present tense. For example, “crowds gather in front of the Cavern Club”  instead of “crowds gathered in front of the Cavern Club”
  • Keep captions concise and to the point, there is a 200 character limitation
  • If a city is large or well-known, such as Moscow, it is not necessary to include the country in the dateline or description. Here is a comprehensive list of standalone cities:
  • Albany
  • Albuquerque
  • Algiers
  • Amsterdam
  • Anchorage
  • Athens
  • Atlanta
  • Atlantic City
  • Baltimore
  • Bangkok
  • Beijing
  • Berlin
  • Bonn
  • Boston
  • Brasilia
  • Brussels
  • Budapest
  • Buenos Aires
  • Buffalo
  • Cairo
  • Calcutta
  • Cape Town
  • Chicago
  • Cincinatti
  • Cleveland
  • Colorado Springs
  • Copenhagen
  • Dallas
  • Denver
  • Des Moines
  • Detroit
  • Djibouti
  • Dublin
  • Edinburgh
  • El Paso
  • Fort Worth
  • Frankfurt
  • Hartford
  • Havana
  • Hong Kong
  • Honolulu
  • Houston
  • Indianapolis
  • Iowa City
  • Islamabad
  • Istanbul
  • Jersey City
  • Jerusalem
  • Johannesburg
  • Kuwait
  • Las Vegas
  • Lisbon
  • London
  • Los Angeles
  • Luxembourg
  • Macau
  • Madrid
  • Manila
  • Memphis
  • Mexico City
  • Miami
  • Miami Beach
  • Milan
  • Milwaukee
  • Minneapolis
  • Monaco
  • Montreal
  • Moscow
  • ​Mumbai
  • Munich
  • Nashville
  • New Delhi
  • New Haven
  • New Orleans
  • New York
  • Newark
  • Oklahoma City
  • Omaha
  • Oslo
  • Ottawa
  • Panama
  • Paris
  • Philadelphia
  • Phoenix
  • Pittsburgh
  • Prague
  • Quebec
  • Rio Di Janero
  • Rochester
  • Rome
  • Sacramento
  • Salt Lake City
  • San Antonio
  • San Diego
  • San Marino
  • San Salvador
  • Sao Paulo
  • Seattle
  • Seattle
  • Shanghai
  • Singapore
  • St. Louis
  • St. Paul
  • Stockholm
  • Syracuse
  • Tehran
  • Tel Aviv
  • The Hague
  • Tokyo
  • Toronto
  • Trenton
  • Tucson
  • Tunis
  • Venice
  • Vienna
  • Virginia Beach
  • Washington* (D.C. is not used)
  • White Plains
  • Yonkers
  • Zurich

Vintage content: Submission Guidelines

Vintage content is images or videos produced between 1930 and 1990. It is not the same as public domain content to which the copyright has lapsed, and which we do not accept. Stockerwill can accept vintage content for commercial or editorial use if it is not in the public domain and only if accompanied by all necessary releases.

Property Release 

  • A completed property release is always required for all vintage content, commercial and editorial. This release is necessary to show that you are the copyright owner.
  • If you are the owner of the content by inheritance/gift, please describe how you became the owner in the “Property Description” field of the property release (ie., “My father gave me these photographs before he passed away.”)
    • Please note, that ownership of the content is not the same as ownership of copyright. For example, if you purchased the vintage content at a flea market or an estate sale, that does not mean that you own the copyright to that content. 
  • Since at this time a property release cannot be attached to editorial content on the Submit Content page, we ask you to email a copy of the release to [email protected] before submitting the image or video for review. After we review the property release we will contact you with further instructions for submission.
  • A thumbnail of the image or clip must be attached to the release. You can submit one release for numerous images/clips as long as you attach all the thumbnails. We recommend attaching no more than 10 thumbnails per one release.

Model Release

  • A model release is required for any recognizable person for commercial vintage content
  • If that person is deceased, the model release needs to be completed and signed by the Next of Kin
    • An ID for the deceased person appearing in the image or video must be attached (if available)
    • An explanation of your relationship to the model in the “Notes/Description of Scene” field must be included

Titles

  • The year the image was taken must be included in the title/description.
  • If the exact year is unknown it is acceptable to use CIRCA (Example: “CIRCA 1940: Vintage photograph of a woman standing in the garden”)
  • Titles for editorial vintage content must follow the requirements for editorial captions

If you don’t understand the reason for the rejection of your images/clips or if you need additional clarification, you can always contact support.

Can I submit content with artwork which has not been created digitally?

Content that contains drawings, paintings, sculptures or any other artwork that has not been created digitally must be accompanied by a property release. Stockerwill’s property release requirement for content that contains artwork ensures that you have either created the work yourself, or that you own or control the copyright for the original artwork. Such representation protects both our contributors and our customers from a potential claim of copyright infringement.

Although you may own the physical piece of art that you plan to submit to Stockerwill for licensing, you must also own the copyright to that artwork. Copyright grants to the copyright owner, among other rights, the right to reproduce and benefit financially from the protected work.

A property release is required for the following types of content:

  • sketches
  • drawings
  • watercolor illustrations
  • paintings
  • tattoos
  • graffiti
  • sculptures

The standard property release is what we require for each submission of non-digital artwork. The release must be completed in accordance with our property release requirements and must also include a thumbnail image of the artwork.

What types of releases are accepted by Stockerwill?

We prefer the Stockerwill model and property releases, which are available for download in 21 foreign languages on our legal center.

We accept release forms from the following agencies:

  • Shutterstock (recommended)
  • 123rf
  • Adobe
  • Alamy
  • American Society of Media Photographers
  • Bigstock
  • Corbis
  • Dreamstime
  • Easy Release (default release)
  • Fotolia
  • Getty
  • iStockphoto